Betting Rules
These Betting Rules explain the general conditions that apply when using betting products available through Springbok Casino. Please read them with any product-specific rules, promotional terms and account conditions displayed on the website before placing a bet.
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1. General betting conditions
These rules apply to bets placed through the Springbok Casino website or any related betting service made available to eligible account holders. They are intended to explain the main principles used for accepting, processing and settling bets. A particular sport, event, market, game or promotion may also have additional rules. Where additional rules apply, they will be shown with the relevant product and should be read before a bet is placed.
Contents
By opening an account or placing a bet, you confirm that you are legally permitted to use the service in your location and that the information supplied to Springbok Casino is accurate and current. You must meet the applicable minimum age requirement and comply with all laws that apply to you. Access to betting products may be restricted in certain locations, and it is your responsibility to check whether online betting is lawful where you are located.
Bets must be placed using your own account and for your own personal use. An account must not be shared, sold, transferred or operated by another person. You must keep your login details secure and notify the operator if you believe that your account has been accessed without permission. Activity carried out using your account may be treated as your activity unless the operator has been notified and is able to verify otherwise.
- Only one person may use an individual betting account.
- You must not place bets on behalf of another person or allow another person to place bets through your account.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must follow the account, payment, identity and responsible gambling requirements displayed on the website.
- You should review the bet details carefully before confirming a wager.
2. Placing and confirming bets
A bet is normally created by selecting an available market or wagering option, entering the desired stake and confirming the bet through the relevant betting interface. The bet slip should show the selections, odds or applicable price, stake, potential return where available, and any other important conditions. You are responsible for checking these details before submitting the bet.
A bet is not necessarily accepted merely because it has been added to a bet slip or appears on a screen. Acceptance occurs only when the website confirms that the bet has been received and accepted. You should check your account history or confirmation message after placing a bet. If a bet is rejected, it should not be treated as accepted, even if a selection was previously displayed.
Displayed odds, prices, balances and potential returns may change before a bet is accepted. A market may be suspended, closed or withdrawn at any time, including while you are preparing a bet. If the displayed details change, you may be asked to confirm the revised terms before the bet is submitted. The terms shown at acceptance, together with the applicable product rules, will generally determine how the bet is processed.
You should not place a bet if you do not understand the selection, odds, stake, market or settlement conditions. Springbok Casino does not promise that any bet will win or that a displayed outcome is likely to occur. Betting involves risk, and you should only stake money that you can afford to lose.
- Select the event, game, market or wagering option you want to use.
- Check the relevant rules, current price and any minimum or maximum stake information displayed.
- Enter your stake and review the complete bet slip.
- Confirm the bet only after checking the selections and transaction details.
- Keep the confirmation or review the account history to verify whether the bet was accepted.
3. Odds, events and settlement
The applicable settlement method depends on the type of bet and the rules displayed for the relevant product. Sports and event markets may be settled using the official result or other recognised result source specified in the applicable rules. Casino, racing, virtual or other products may use different systems and settlement criteria. You should always read the product information before wagering.
Where an event is postponed, abandoned, interrupted, rescheduled or otherwise affected, the relevant market rules will determine whether bets remain active, are settled, are cancelled or are treated in another way. The same applies if a participant changes, an event format changes, a venue changes or an official result is amended. Different markets may be affected differently by the same event.
Results are normally based on the official result available under the applicable rules rather than informal reports, commentary or an initial unofficial result. If an official result is later corrected, the market may be reviewed and the settlement may be adjusted where the rules allow it. Any adjustment will be made in accordance with the relevant betting conditions.
A market may be declared void or cancelled if it cannot be fairly settled, if the event does not take place as required, or if a material error affects the market. A clear error may include an obvious error in odds, market information, settlement data or another important detail. Where a clear error is identified, Springbok Casino may correct the error or apply the outcome that would have applied without the error, subject to the relevant rules and applicable requirements.
For combination bets, each selection may be subject to its own settlement rule. If one selection is cancelled or declared void, the effect on the remaining bet will depend on the type of combination and the product rules. Potential returns shown on a bet slip are estimates until all relevant selections have been settled.
- The market rules shown at the time of betting may contain special settlement conditions.
- A suspended or closed market should not be treated as available for new bets.
- An official result may differ from an early or unofficial result.
- Postponements, cancellations and changes to an event may affect settlement.
- A bet may be cancelled or declared void where it cannot be fairly or accurately settled.
- Settled bets and account transactions should be checked promptly for accuracy.
4. Cancellations, errors and account reviews
Once a bet has been accepted, it may not be possible to cancel or change it. If a cash-out, cancellation or edit feature is offered for a particular product, its availability and terms will be shown in the betting interface. A request is not effective until it has been confirmed by the website. A request made after an event or market has changed may not be processed.
Springbok Casino may review bets, accounts and transactions to protect customers, maintain accurate settlement and meet applicable legal, security and operational requirements. A review may be required where there is suspected misuse, duplicate activity, payment difficulty, identity concerns, technical irregularity or a possible breach of the website terms. During a review, access to certain products or transactions may be restricted where permitted.
If you believe that a bet has been accepted, displayed or settled incorrectly, review the bet reference and relevant account records before raising the issue. Claims should include enough information to identify the transaction, such as the date, product and bet reference where available. The matter will be assessed against the applicable betting rules and the records held for the transaction.
Technical interruptions can affect the display or processing of a bet. A bet should not be considered accepted unless the website confirms acceptance. If your connection fails, wait until you can safely check your account history rather than placing the same bet again, as this may result in duplicate transactions.
5. Responsible betting and updates
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and avoid increasing your stake to chase a previous result. You should take regular breaks, keep track of your time and spending, and never bet when upset, under the influence of alcohol or unable to make clear decisions.
- Set personal spending and time limits before betting.
- Never borrow money or use essential household funds to place bets.
- Do not chase losses or increase stakes because of a losing run.
- Use available account safety tools or restrictions if betting stops being enjoyable.
- Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
- Contact the relevant support service in your location if you need urgent assistance.
These Betting Rules should be read with the website terms, privacy information, responsible gambling information and any product-specific conditions. If there is an inconsistency, the more specific product rule may apply to the relevant bet, subject to applicable law. Springbok Casino may update these rules when products, systems, legal requirements or operational processes change. The current version published on the website should be reviewed before placing a new bet.
If you have a question about a bet or these rules, use the support option made available through the website. Keep your account details and bet references secure, and do not send sensitive information through an unverified channel.
