Springbok Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Springbok Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game.

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1. Acceptance and general conditions

These Terms & Conditions form an agreement between you and the operator of Springbok Casino. They apply to the website, your player account, casino games, promotions, payment services and any related features made available through the site. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Contents

You are responsible for checking the current version of these terms before using Springbok Casino. The terms may be updated from time to time to reflect changes to the website, games, payment methods, security requirements, applicable law or business practices. Where a change is material, reasonable notice may be provided through the website or another available communication method. Continued use of the service after an update means that you accept the revised terms.

The website is intended only for people who are legally permitted to access and use online gambling services in their location. Gambling laws can vary between countries, states and territories. You must determine whether using Springbok Casino is lawful where you live and must follow all applicable requirements. The operator may restrict access to the website or particular services where local law, regulation, security concerns or operational considerations require it.

The website may include links, content or services provided by third parties. Those third parties may have separate terms and privacy practices. Springbok Casino is not responsible for content or services outside its reasonable control. You should review any applicable third-party conditions before using an external service.

2. Accounts, eligibility and verification

You must provide accurate, complete and current information when registering an account. This may include your name, date of birth, residential details, contact information and payment information. You must update your details if they change. An account must be registered in your own name and must not be created on behalf of another person.

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. Accounts must not be used by minors. You must take reasonable steps to prevent another person, including a child, from accessing your account or using your device to gamble.

Only one personal account is generally permitted unless the operator has expressly approved an additional account. Multiple, duplicate or linked accounts may be reviewed and may be closed where they breach these terms. If you believe you have created an account in error, you should stop using it and contact the available support service before opening or using another account.

The operator may carry out identity, age, address, payment and source-of-funds checks. You may be asked to provide suitable documents or information before using particular services, receiving a withdrawal or continuing to use an account. Verification requests must be completed within the period stated in the relevant request. Information supplied for verification must be genuine, current and readable.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not caused by you. Do not share your password, allow another person to use your account or attempt to access another person's account. Notify the operator through an available support channel as soon as possible if you suspect unauthorised access, lost credentials or other account security concerns.

Suspension and closure

An account may be suspended, restricted or closed where there is a suspected breach of these terms, a legal or regulatory concern, a security issue, a failed verification check, suspected fraud, payment irregularity, responsible gambling concern or another legitimate operational reason. The operator may also refuse access to a game or feature. Any remaining balance will be handled in accordance with applicable law, the circumstances of the closure and the relevant payment and verification requirements.

3. Games, wagers and account balances

Games and wagering features are offered subject to availability. Game rules, relevant information and any specific conditions shown on the website form part of these terms. You should review the rules for a game before placing a wager. Where a game displays a result, that result will generally be recorded by the website's systems, subject to investigation of a technical fault, error, suspected misuse or other exceptional circumstance.

A wager is normally accepted only when it is confirmed by the website. A transaction that has not been confirmed should not be treated as accepted. The operator may cancel, void, amend or review a wager where there is an obvious error, a system malfunction, a connection problem, a pricing or display error, a duplicate transaction, suspected manipulation or another circumstance that prevents the wager from being processed fairly.

You must ensure that your account contains sufficient cleared funds before placing a wager. You are responsible for checking the amount, game, stake and other details before confirming a transaction. Once a wager has been accepted, it may not be cancelled unless the relevant game rules or the operator expressly allow cancellation.

Your account balance is not a bank account and does not earn interest. You must not use Springbok Casino for commercial payments, money transfers, resale of funds or any activity unrelated to personal entertainment. Deposits and withdrawals must normally be made using a payment method held in your own name. A payment may be rejected, delayed or returned if it cannot be verified, is not supported, appears irregular or does not meet applicable requirements.

You should review transaction details before confirming a deposit or withdrawal request. Financial institutions and payment providers may apply their own terms, processing times or charges. The operator is not responsible for delays or costs imposed by a third party, although reasonable steps may be taken to investigate a payment issue. The operator may request additional information before processing a transaction.

You must not use the website to commit fraud, launder money, conceal the source of funds, evade financial controls, manipulate games, exploit software weaknesses or engage in any activity that is unlawful or unfair. Suspected activity may be reported, investigated or referred to an appropriate authority where permitted or required by law.

4. Promotions and responsible gambling

Promotions, bonuses, free games and other offers are subject to the specific terms displayed with each offer. Those terms may include eligibility requirements, activation instructions, qualifying deposits, game restrictions, wagering requirements, time limits, maximum or minimum amounts and withdrawal conditions. You should read the full promotional terms before accepting an offer.

Unless expressly stated otherwise, promotions are limited to one eligible person, household, address, device, payment method or other qualifying category. The operator may withhold or remove a promotional benefit where an account is not eligible, the offer is used contrary to its terms, multiple accounts are involved or activity appears abusive, deceptive or designed to obtain an unfair advantage.

Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. Set a budget and time limit before you play, and only gamble with money you can afford to lose. Do not chase losses, borrow money to gamble or gamble when you are distressed, under the influence of alcohol or otherwise unable to make clear decisions.

Tools and support

Available responsible gambling tools may include deposit limits, loss or wagering limits, session reminders, cooling-off periods, account restrictions and self-exclusion. The availability and operation of a tool may depend on the service and the requirements that apply to your account. You should use these tools before gambling if you want additional control over your play.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate gambling help service in Australia. You can also request assistance through the available Springbok Casino support channels. A request to close or restrict an account may be subject to identity and security checks, and reopening may not be available during a chosen restriction period.

5. Website use, privacy and legal matters

You may use the website only for lawful personal purposes and in accordance with these terms. You must not copy, modify, distribute, reverse engineer, interfere with or attempt to gain unauthorised access to any part of the website, software, servers or security systems. You must not introduce malicious code, use automated tools without permission, disrupt other users or attempt to bypass technical or geographical controls.

Website content, branding, software, graphics, text and game materials may be protected by intellectual property rights. You receive a limited, personal and non-transferable right to use the website while your access is permitted. No ownership rights are transferred to you. Unauthorised use of website content may result in access restrictions or legal action.

The website is provided subject to availability. Maintenance, technical faults, telecommunications problems, software errors and events outside reasonable control may interrupt or limit access. The operator will take reasonable steps to maintain and secure the service but cannot guarantee that the website will always be uninterrupted, error-free or available on every device.

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. You should read the Privacy Policy to understand how information may be collected, used, stored and shared for account administration, verification, payments, security, customer support, responsible gambling and legal compliance.

To the extent permitted by law, the operator is not responsible for losses caused by your failure to follow these terms, misuse of your account, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on incomplete or outdated website information. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot legally be excluded under applicable Australian law.

If you have a question or wish to raise a concern about these terms, use the support options made available on the website. Complaints should include enough information to allow the matter to be reviewed, but you should not send unnecessary sensitive information. The operator may request further details and will assess the issue in accordance with its internal process and applicable requirements.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable game, promotion and privacy information, represent the conditions governing your use of Springbok Casino.